Customer criteria
Capture the customer’s real rationale in language you can reuse.
The book gives you the system. The Deal Lab helps you use it on a customer in your pipeline right now—before the opportunity comes down to price.

Readers do not need another collection of downloads. They need a clear route from the page to the deal, then from the deal to guided practice.
Use the chapter to understand the method.
Apply it to one active deal in the Deal Lab.
Use Derek’s walkthroughs and tools inside the Academy.
Work the deal in the monthly OUTLIERS meeting.
Move through Chapters 1–9 in order or open the exact tool the opportunity needs. Everything rolls into one Deal Brief you can review before the next customer meeting.
Start with the criteriaCapture the customer’s real rationale in language you can reuse.
Connect meaningful differences to what the customer says matters.
Inspect the financial case, urgency, process, and proposal before they decide.
The Building Value Companion belongs inside OUTLIERS Basic: Derek's chapter walkthroughs, downloadable tools, the complete Modern Sales Performer collection, and the monthly live OUTLIERS meeting.
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